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Incognito High Security 2.0
How do you measure the effectiveness and identify the vulnerabilities of your Security and Enforcement personnel?
Exsell’s Incognito Security 2.0 is a covert screening tool that is designed to evaluate your employee’s compliancy based on your performance standards. At the core is a patent pending application that automatically schedules unannounced visits or interactions (played by trained coaches) based on your performance standards. The customer/coach tests, evaluates and submits a detailed evaluation that is sent directly to the employee’s manager, Learning Management and/or Human Resource System. Additional training can then be prescribed and tested again through Incognito Security 2.0. If necessary, non-compliant employees can be automatically de-certified or locked out of key systems and secure areas. The definitive goal is to measure success while driving improvements in the services your people deliver to the public everyday.
- Administrators can use any Windows or Apple computer to administer the program so long as Adobe Flash is installed (versions 5.0 to 9.0).
- Runs on Internet Explorer and Mozilla Firefox.
- Evaluators can complete assessments using tablet PCs, any Windows Mobile Device, laptops, tablet PCs, and portable PCs.
- Coming soon to the iPhone, iTouch, and Treo.
- Covert screening signup can occur automatically through Incognito’s Queue Generation feature, or manually if an evaluator wishes to create an assessment from scratch.
- Covert screening scenarios are created based on your input about actual customer interactions.
- Results can be automatically sent to the employee’s manager, human resources department, compliance department, or other.
- Incognito can be run in an organization of thousands by just one administrative resource, with no coding skills required.
- Evaluation questions can be true or false, open-ended, multiple choice, scaled, or other depending on your evaluation needs.
- Incognito covert screening tool can be integrated with human resource information systems, customer relationship management systems, lead management systems, security systems, procurement systems, EXSell’s LMS X.5 Learning Management System, and more.
Incognito High Security 2.0. Unlock the power of covert screening in your organization.